SLOPESTYLE TRANSFERS
Frequently asked questions
Before you book
Where is my driver?
Please refer back to your confirmation email as this holds the info you need to meet your driver at the airport.
What time is my pickup?
Your confirmation email contains an estimated pickup time. This is confirmed the day before each transfer via SMS at approx. 16:00 CET, along with your driver’s name and contact number
Can I pay the driver cash or by credit card?
Yes, you can. All amendments must be made at least 24 hours before the transfer. These need to be made by the named person on the booking and include the booking reference number. The first amendment is given free of charge, further changes after this are charged at €35 per amendment.
Can I make amendments to the booking?
Yes, you can. All amendments must be made at least 24 hours before the transfer. These need to be made by the named person on the booking and include the booking reference number. The first amendment is given free of charge, further changes after this are charged at €35 per amendment.
What happens if my flight is delayed?
We offer a free wait period of up to 3 hours for prestige transfers. After this, a charge of €25 per hour will be added to your booking to cover driver costs, parking charges etc.
Can we stop at a supermarket?
Yes, you can. We offer a free 30-minute supermarket stop, after this we charge €25 per 30 minutes. We also suggest a “click and collect” shop and can send you a link for this. Supermarket stops must be prearranged and cannot be requested on the day of travel.
What happens if there is bad weather?
If we pre-empt bad weather, we will bring the pickup time forward to give more time for your transfer. Bad weather slows everything down and we want to get you to the airport in plenty of time!
How do I know what time to put on the booking form?
The form asks for your FLIGHT times, not what time you think you need picking up from resort or from the airport. Please only add the exact time your flight ARRIVES/DEPARTS and our system will then work out your pick up time for you.
What vehicle will we be travelling in?
We only use Mercedes V-Class which can seat up to 7 passengers.
What do I do in an emergency?
Once you have paid and booked in, the confirmation email will give you our 24 hour emergency phone number.
Can we take the motorway?
Yes, you can. If you would prefer to use the peage we charge an extra €30 to pay the tolls. This must be requested at least 24 hours before the transfer so we can send out the payment link
How much luggage can I bring?
We can safely allow each passenger to bring one luggage bag not exceeding 23kg (this is classed as “hold luggage”) OR one ski/snowboard bag. Each passenger can also bring one piece of small hand luggage.
What if I have more luggage?
Extra pieces of large luggage and ski/board bags are liable to an extra charge of €12.50 per piece of luggage. If an excessive amount of luggage is brought by the whole group in one vehicle, a trailer must by hired at the price €75.00 per direction to accommodate the excess luggage.
We take safety seriously
Full Mercedes optional safety features including Pre-Safe and Driver Assistance Package
Family friendly service
Award winning ISOFIX child seats provided at no extra cost
Complimentary mineral water and snacks
Complimentary premium brand mineral water and light snacks
Luxury interiors as standard
First class airport transfers
French licensed business, fully insured
Licensed by French & Swiss authorities. Fully insured business through MMA Group
Free carriage of ski bags
WiFi & USB fast chargers
Professional English speaking chauffeurs
English speaking chauffeur drivers
Exclusive airport & resort transfers
We specialise in providing exclusive First Class luxury transfer service to and from the airports of Geneva, Lyon, Grenoble and Chambery to and from the Savoie Region ski resorts
Family friendly private transfers
We pride ourselves on offering a more comfortable and luxurious transfer experience for families. We take child safety seriously therefore only using the very best child seat safety technology
Luxury hotel transfers
We can pick you up at any time from your hotel and take you directly to your choice of destination in the comfort of our luxurious Exclusive model Mercedes-Benz V Class
VIP private transport
Uniformed chauffeurs and bespoke VIP Luxury service. We are at your command offering a bespoke VIP transport service with First Class comfort and luxurious interior with ambient lighting
MAKE A BOOKING
Complete the booking form below with details of your journey and a member of our VIP team will be in touch to arrange the details and complete your personal VIP transfer.
For further information or any clarifications, please do not hesitate to contact us either by telephone or email. We promise we shall reply as quickly as possible.
Perhaps your question maybe answered via our FAQ section which provides answers to a range of frequently asked questions.
+33 9 70 01 94 46
info@slopestyletransfers.com
About Us
Our airport transfers link Geneva, Lyon-Saint Exupéry airport, Lyon-Bron Business Terminal, Chambéry airport, Grenoble airports the French alps.
We are a French registered company based near the airport of Chambéry. We operate under a Professional Passenger Transport License issued by Le Ministère chargé des Transports de LYON, RHÔNE-ALPES.
Our Mission is simply to provide a First Class prestige airport transfer service.
Transport License No 2023/84/0002836. SIRET n° 539 064 162
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Contact
Slopestyle Transfers, Val Thorens, France 73440.
Tel: +33 9 70 01 94 46
info@slopestyletransfers.com
© 2024, Slopestyle Transfers, commercial trading name operated by SARL Cool Runnings and is a French
registered company.
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